Dear Tesla and EV Client

Performance Automotive wants to welcome you to our facility to service and provide

repairs for your Tesla and EV. Let it be known that there are hardships and limitations of service and repair of

Tesla or EV vehicles in the Cayman Islands. Tesla and Most EV’s is not covered under any right to repair act in the USA, UK or

any other country to our knowledge. This limits us to the speed in which we can collect proper service

information and repair your vehicle. We work closely with groups of professionals to provide the best

information and service we can, but we are still limited to the jurisdiction we are in. These vehicles are

not meant to be out of their service jurisdiction.

THE PARTIES TO THIS AGREEMENT ARE:

Performance Automotive Ltd

Physical Address:

69 Barnes Drive

George Town

Grand Cayman

Postal Address:

PO Box 11697

KY1-1009

(herein after referred to as the “Company”)

And the client agreeing to proceed with repairs on their Tesla and EV vehicles Vehicle. The registered owner of the vehicle or representative

herein after referred to as the “Client”

Transportation of any parts that need repair, refinishing and recalibrating are at the mercy of the

carriers (FedEx, DHL, Etc) and Performance Automotive is not responsible for any lost, damaged, or

stolen items while in transport. This lies on the client and the client completely. No tracking numbers, or

carrier information will be provided to the client at any time. This is due to an NDA we have signed with

the service provider we have signed a contract with that deals with repairs outside of our facility. There

will be no exceptions.

All deposits will be made for parts and repairs in full that are related to electronics and power train in

the vehicle. All estimates are just that estimates and are subject to increase with client’s permission to

proceed. If no agreement can be made to proceed with further invoicing, all work will be stopped,

vehicle will be put in as close to factory condition as possible and returned to client at their expense.

Performance Automotive will not be held liable for any incurred expenses that are incurred while

servicing the Tesla and EV vehicle. No refunds will be made for work completed up to this point. All refunds will

be at the discretion of the operational supervisor of Performance Automotive and are will not be

returned unless agreed to by the operational supervisor.

A valid credit card number will be left with Performance Automotive and will be charged daily for

services rendered or at the discretion of the Operational Supervisor. This information will not be shared

with any third parties. All employees are under a Non-disclosure and are ethical.

This agreement does not dismiss any of the standard disclaimer that is provided at

https://www.performanceauto.ky/disc , but rather adds to it and its entirety.

All information as far as Drive to Pin, Tesla app and Authorized driver will be given permission and

information to Performance Automotive prior to any repairs being done. This information will stay

within the organization and will not be disclosed to any third parties without written permission by the

client.

No parts can be supplied for the vehicle by the client, almost all parts for Tesla and EV vehicles are coded to the

vehicle. We have worked very hard to get a factory parts and pieces for the Tesla and EV vehicles. If a client

wants to supply their own parts, they can kindly take the vehicle elsewhere after the balance of the

invoice is paid.

Some repairs may take month or longer. We are at the mercy of the logistics and jurisdiction of the

Cayman Islands and we take no responsibility for the hardships involved with these situations.

No rental car cost or any other incurred costs will be the responsibility of Performance Automotive.

We did not break, build, or buy this vehicle. We are just trying to repair it.

We have done countless hours of training and have created a vast network of information. We do our

best to do the best we can for our clients. We understand the challenges involved and these vehicles

this contract is to make sure you understand these challenges.

By proceeding with any service, you agree to the above.

This contact is legal and binding.

V1.1 Modified Dec 13, 2023